Shipping & Delivery
Our goal here at Earth Friendly Straws is to offer you the best shipping experience possible! Every day we deliver to customers across the United States from our New York based warehouse while striving to provide the very highest levels of responsiveness to you at all times. As a thank you to our loyal customers whose purchases allow us to donate a portion of our profits to charities that support our cause, we always offer Free Shipping on all regularly priced items.
The time frame for order delivery is divided into two parts:
All orders are processed by our customer service team the same day the order is placed. Our shipping department then picks, inspects for quality, packages, labels and ships the order within 24-48 hours. Orders placed on Saturday and Sunday will ship on the following Monday.
This refers to the time it takes for items to be shipped from our New York warehouse to your delivery address.
Domestic Orders:Standard Shipping
- Delivery Time: 5-7 days
- Cost: Free
- Delivery Time: 2-3 days
- Cost: Flat Free
At this time we are only shipping to the 50 United States and District of Columbia. We are actively working to expand our international reach and will be rolling out additional markets in the near future. Please sign up for our newsletter to be notified as we expand our shipping regions.
A USPS tracking number will be emailed to you once your order ships so that you can follow it progress right through final delivery to your address. If you do not receive your order within two weeks, please reach out to us via our Contact Us Form so that we can help you!
Occasionally we will offer special "Free Product" deals to promote new items in which case we charge a shipping and handling fee to you our customers while we cover the cost of the promotional item. For all non-promotional items, shipping is always Free!